β‘ Frequently Asked Questions
General
What is LowBattery Club?
LowBattery Club is an Indian streetwear brand made for the ones who never power off. We design aesthetic, graphic, and funny printed t-shirts that match your vibe β from lazy Sundays to late-night adventures.
Are your t-shirts made in India?
Yes! All our t-shirts are proudly printed and shipped from India.
How do I contact support?
You can reach us anytime at support@lowbattery.club. We usually reply within 24β48 hours on business days.
Orders & Shipping
How long will my order take to arrive?
Orders are usually processed within 2β4 business days and delivered in 5β10 business days depending on your location.
Do you offer international shipping?
Currently, we only ship within India β but stay tuned, weβre expanding soon!
How can I track my order?
Once your order ships, weβll send a tracking link to your registered email. You can also check your order status in your account dashboard.
Can I change or cancel my order after placing it?
If your order hasnβt been shipped yet, email us immediately at support@lowbattery.club with your order ID. Once shipped, we canβt make any changes.
Returns, Refunds & Exchanges
What is your return policy?
We accept returns only for damaged, defective, or incorrect items. Please reach out within 7 days of delivery with photos of the product and your order ID.
How do refunds work?
Refunds are issued to the original payment method within 5β10 business days once we receive and verify the returned item. For Cash on Delivery (COD) orders, youβll need to share your bank details along with your order ID at support@lowbattery.club β the refund will be processed directly to your bank account.
Can I exchange my t-shirt for another size or design?
We donβt currently offer exchanges. If the item was damaged or incorrect, weβll replace it at no cost.
Privacy & Security
Do you store my payment details?
No β all payments are securely processed through our trusted payment gateways. We donβt store or have access to your card details.
How do you use my personal information?
We only use your information to process orders, ship products, and keep you updated. We never sell your data.
Is my data safe?
Yes, we follow industry-standard practices to keep your data secure and confidential.
Payments
What payment methods do you accept?
We accept UPI, credit/debit cards, and wallets via secure payment partners.
I was charged but didnβt get an order confirmation β what should I do?
Sometimes payments take a few minutes to confirm. If you donβt receive a confirmation email within an hour, contact us with your payment screenshot and weβll help out.
Brand & Collabs
Can I collaborate or partner with LowBattery Club?
We love collaborations! Reach out with your ideas or portfolio at support@lowbattery.club.
Do you do custom prints?
Yes! We offer custom prints. You can you can share your quote with us and we will print it for you.
Didnβt find what youβre looking for? Email us at support@lowbattery.club or DM us on Instagram.